Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or purchasing from xuantian.co, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. About XuanTian

XuanTian is a Malaysia-based clothing brand offering apparel and related products through our official website. These terms apply to all visitors, customers, and users of xuantian.co.

3. Products & Pricing

All prices are listed in Malaysian Ringgit (RM), unless stated otherwise. We reserve the right to update product prices, product details, promotions, or availability at any time without prior notice.

We make reasonable efforts to display product colours, sizing, images, and details accurately. However, colours may vary slightly depending on screen settings, lighting, photography, and device display.

4. Orders

By placing an order on xuantian.co, you confirm that:

• The information you provide is accurate, complete, and up to date.
• You are authorised to use the selected payment method.
• You understand that orders are subject to product availability and payment confirmation.

We reserve the right to reject or cancel any order at our discretion, including but not limited to suspected fraud, payment issues, incorrect pricing, incorrect product information, or stock discrepancies. If payment has been made for a cancelled order, a refund will be arranged where applicable.

5. Payment

Payment options available at checkout may include online banking, debit or credit cards, and selected digital payment methods, depending on the payment providers available at the time of purchase.

All transactions are processed securely through third-party payment providers. XuanTian does not store full payment card details on our website.

6. Shipping & Delivery

We currently ship within Malaysia only. Delivery times shown on our website are estimates and may vary depending on courier operations, location, peak seasons, public holidays, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Information page for more details about delivery areas, estimated delivery time, shipping rates, and order tracking.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our policy conditions. Items must meet eligibility requirements before a return, exchange, or refund can be approved.

Please refer to our Refund & Returns Policy page for full details.

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

Please notify us immediately if you suspect unauthorised access to your account.

9. Intellectual Property

All content on xuantian.co, including but not limited to images, text, logos, product names, graphics, layouts, designs, and brand elements, belongs to XuanTian or its respective rights holders.

You may not copy, reproduce, modify, distribute, display, or use any content from our website without prior written permission.

10. Website Use

You agree not to misuse our website, including but not limited to:

• Attempting to interfere with website security or functionality.
• Uploading or transmitting malicious code, spam, or harmful content.
• Using our website for unlawful, fraudulent, or unauthorised purposes.
• Copying or scraping website content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, XuanTian shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Where liability cannot be excluded, our liability is limited to the value of the order directly related to the claim.

12. Third-Party Links

Our website may contain links to third-party websites, payment providers, courier websites, or social media platforms. We are not responsible for the content, privacy practices, or policies of third-party websites.

13. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be subject to the applicable jurisdiction of the Malaysian courts.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted means you accept the updated terms.

15. Contact

For enquiries regarding these Terms & Conditions, please contact us at contact@xuantian.co.